flexibility – Page 13 – SafetyAtWorkBlog

Foxconn worker dies of exhaustion – focus on working hours

On 27 May 2010, a worker at the Foxconn factory in died from overwork, according to a statement released on 4 June 2010 by SACOM. This coincides with a statement by Hon Hai Precision Industry on 6 June 2002, Hon Hai owns the Foxconn facility in Shenzhen.

The SACOM statement reports:

“Yan Li, 27, is the latest victim of Foxconn, the manufacturer of iPads and other high-tech items that has experienced a recent rash of worker suicides. He collapsed and died from exhaustion on 27 May after having worked continuously for 34 hours. His wife said Yan had been on the night shift for a month and in that time had worked overtime every night…”

There is clearly something structurally wrong with the working hours basis of the Foxconn factory. Foxconn is a contractor or supplier of high-tech devices to major Western corporations who claim to have stringent oversight regimes.

The Wall Street Journal (WSJ) (not available online except for iPad users) reports the 4 June Hon Hai statement in which wage increases are announced with the intention of improving worker health or, in Western terms, work-life balance. Continue reading “Foxconn worker dies of exhaustion – focus on working hours”

Integrating safety in Lean/Six Sigma

At the recent Safety In Action Conference in Melbourne, Sia Evans was scheduled to speak about integrating safety into Lean/Six Sigma. The management processes were known to me but I had not associated them with OHS management so her blending of the two was intriguing.

I arranged an interview with Sia a couple of weeks prior to her presentation having met her briefly some time before. As we were having coffee on a balcony in sunny Melbourne we discussed a broad range of issues including the cultural impacts that Sia’s approach had achieved for her employer, Computershare.

She also showed how occupational health and safety can be improved in a workplace by not talking about occupational health and safety. Sia’s training programs instilled the importance of safety in employees without some of the baggage that OHS training feels obliged to include.

The interview has been edited into a podcast that can be accessed below.

Please let us know of any issues or thoughts the interview may have raised and I will ask Sia to respond.

Kevin Jones

Looking for the causes of workplace harm can change one’s world view

The New York Times reported on 17 May 2010 that psychologists have started considering the causes of workplace stress. About time!

The report says that

“Employees are unhappy about the design of their jobs, the health of their organizations and the quality of their managers..”

and that unhappy workers have a high risk of heart attacks and depression.

The article is principally an interview with the author of a new personnel management book that identifies that performance reviews are a generator of unhappiness and stress. This concept has been circulating for some time and goes part way to making workplaces safer.

Job design, mentioned above, can be broadened to include how people are managed. Personnel management and human resources (HR) are a crucial element of any business but the NYT article indicates a growing realisation that the foundations of this management, how jobs are designed, have generated some of the hazards that HR is now tasked to control. Continue reading “Looking for the causes of workplace harm can change one’s world view”

All exposure standards must consider hours of work

The last sixty years’ of research into the effects of hours of work, shiftwork, associated workload, fatigue and affects on social life and families has produced many findings, but no general detailed agreements. There are interesting debates about who and what to research, what methods to use, what to measure and how to interpret results. In the meantime workers and managers continue to work in difficult circumstances that research suggests has an impact on hormone secretion patterns, and, for example, on cardiac health, gastrointestinal health and breast cancer.

Here are a number of specific statements about hours of work, fatigue and fitness for work. Total agreement on these statements can’t be achieved but they would generally be supported. Continue reading “All exposure standards must consider hours of work”

Employees’ OHS responsibility and working beyond the maximum hours

One of the most powerful motivators for behavioural change in workplaces is the legislative obligation on employees to not put themselves at risk of injury nor to act in such a way as to place others at risk.

Reported in the Australian media on 31 March 2010, Fair Work Australia has ruled that employees in the fruit-picking industry may volunteer for work beyond the standard 38-hour week without receiving penalty rates or overtime. The union movement is understandably concerned about how this financially disadvantages workers and how this ruling may spread beyond the fruit-picking industry.

The ruling allows fruit-pickers to choose to work beyond their regular shifts. Will they be able to work safely? Will they not be fatigued? Will they have sufficient daylight to undertake the tasks safely? Will there be sufficient downtime for workers to recover from a long work day and be fit for work? Could the workers’ choice to undertake additional fruit-picking tasks be a breach of their OHS obligations to look after their own safety, health and welfare?

The employees may choose to ignore their own occupational health for the sake of additional dollars but should they then be eligible for workers’ compensation if the effects of those longer hours are found to have contributed to an injury or illness? Continue reading “Employees’ OHS responsibility and working beyond the maximum hours”

Work/life balance needs to grow into sustainability

Just as government is reigning in the excesses of the financial sector over the last decade or so, there is a strong movement to pull back on the workload excesses. Some of this is through the work/life balance movement.

In terms of occupational health and safety, this movement has a strong base that is reflected in a lot of OHS legislation where individual employees have a responsibility to ensure they are working safely and not putting themselves at risk. This can be a very difficult obligation when one is working in an organisation that does not grant safety or mental health or its social obligations much weight.

The retention of leave indicates a broken business

The Australian Chamber of Commerce & Industry (ACCI) has released a statement that discusses the economic and personal costs of presenteeism in relation to Australia’s new National Employment Standards.

In the statement the ACCI mentions:

“…the colossal national stockpile of annual leave and its toxic impact on the wellbeing of business and employees.”

“It doesn’t take Sherlock Holmes or even Dr Watson to deduce that employees who take their annual leave are far less likely to take a ‘sickie’ due to fatigue or illness.”

The statistics quoted by ACCI include:

123 million days stockpiled nationally.

$33.3 billion value to national leave stockpile.

73% of national leave stockpilers are likely to be managers and earn more than $70K per annum.

71% of leave stockpilers nationally are likely to be male.

73% of leave stockpilers consider work/life balance to be important to their lives.

70% of leave stockpilers consider taking leave to be a good way to achieve work/life balance.

It is not unreasonable to assert that the excessive retention of leave by an individual is an indication that that person does not understand that annual leave is an important element of their own mental health and safety at work.

If an executive believes they are indispensable to the company then that executive is making poor OHS decisions that flow to other employees. Just as positive change can come from the senior management so can unhealthy work practices. The retention of leave is just such a practice.

In a broader corporate and management context, the retention of excessive leave is an indication of a poorly managed business. Leave, and its mental health benefits, should be integrated into the operational business strategy. No one should be indispensable in a work role, although it is acknowledged that Plan B’s are not always as effective as Plan A’s.

Business continuity and risk management demand that contingencies be put in place for prolonged absences, or short leave breaks.

ACCI has to be admired for bringing the retention of leave to the attention of its members but the release is principally an information leaflet for a government tourism website. Being physically absent from work is very different from being mentally absent from work.

To achieve a proper break from work, contact with the workplace and clients must be severed. Even in this situation it may take several days to break out of “work mode”, to stop reaching for the mobile phone, to stop worrying about whether a work task is being done and to start the process of relaxing.

A “good” workplace, a “workplace of choice”, should have work management structures in place to allow its employees to recuperate from the pressures of work. This is beyond flexible work structures and needs a business to thoroughly understand the mental health needs of its workers and business continuity.

Kevin Jones

The original research data for the figures above has been located and is available elsewhere on SafetyAtWorkBlog

Category: flexibility

Foxconn worker dies of exhaustion – focus on working hours

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Integrating safety in Lean/Six Sigma

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Looking for the causes of workplace harm can change one’s world view

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All exposure standards must consider hours of work

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Employees’ OHS responsibility and working beyond the maximum hours

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Work/life balance needs to grow into sustainability

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The retention of leave indicates a broken business

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