Addressing Psychosocial Hazards at Work: New Incident Notification Reforms

On the afternoon of Friday, August 1, 2024, Safe Work Australia (SWA) announced important changes to the incident notification obligations in Australia’s Model Work Health and Safety laws. These changes are particularly relevant to the issues of psychological harm in workplaces and work-related suicides. I asked SWA for some clarifications on the changes and the promised guidance.

Below are the questions that I submitted to Safe Work Australia and CEO Marie Boland‘s responses.

Warning: this article discusses suicide

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Sick leave entitlements miss the OHS justification

Australia is currently in the Winter season of sniffles, colds, and influenza, which generates illness and workplace absences. In the northern hemisphere, excessive heat may be causing a similar level of workplace absences. A recent article from the Australian Broadcasting Corporation discussed workplace absences due to illness.

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OHS questions to ponder

When wearing a motorcycle helmet and motorscooting to and from the office, I (too?) often think about occupational health and safety (OHS) while, of course, being situationally aware (mostly). It is not quite the same as an isolation tank that turned William Hurt into a caveman and a blob, but the quiet allows contemplation.

Below are some of the questions and thoughts from those sessions. Usually, these percolate for a few weeks into a blog article, but I would appreciate readers’ and subscribers’ thoughts. A prize or reward will be sent to the most engaging subscriber.

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The right to disconnect is really a right to refuse to respond

While watching Maddocks’ recent webinar on the Right-to-Disconnect for its local council clients, I was reminded of a comment from one of Maddocks’ competitors, Steve Bell, of Herbert Smith Freehills in a seminar earlier this year (paraphrased):

“This is less a right to disconnect as a right to refuse to respond”.

The webinar summarised three contexts for the new Right-to-Disconnect laws – Industrial Relations, Occupational Health and Safety (OHS) and Governance.

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Male Loneliness and Work

Recent Australian research into male loneliness revealed some interesting work-related factors that employers may want to consider as part of their wellbeing and psychosocial change programs.

The research includes that among some social factors, like the persistent belief by men of having a breadwinner role:

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Yes, No or N/A?

Recently, SafeWorkNSW launched a health and safety campaign for those who provide services in people’s homes, essentially Home Care providers.  The message is good and simple, but this article is less about the campaign than the risk assessment and checklist forms they promote.

Many checklists expect a Yes/No answer but fail to ask a question.  SafeWorkNSW’s Home Safety Risk Assessment is an example of this problem.

Continue reading “Yes, No or N/A?”

The OHS context is almost missed as EAP bodies scrap

The increased interest in preventing and managing psychosocial hazards at work should draw more attention to a service that many employers rely on to handle this issue: Employee Assistance Providers (EAPs).

Recently, The Age newspaper ran an article called “Employers spruik workplace wellbeing services. But who is picking up the phone?” (paywalled). The hard copy article was “Doubts raised on workplace wellbeing services”. Both articles reported on EAP services that are not always being provided by qualified clinical psychologists, as these services used to be.

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