EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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What to do about workplace mental health? Talk, Listen, Examine

Seminars on workplace mental health must always offer solutions and not only (always) the solution that the host wants to promote. Occupational health and safety (OHS) needs to be more altruistic (Yes, it may be hypocrisy from a subscription blog). Recently I spoke on the issue of psychosocial hazards at work and offered this slide on “What can be done?” [Note: This article discusses suicide]

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Chalk and Cheese – legal seminars on mental health at work

Over the last few months, various seminars from law firms and others have focussed on how to comply with new and impending occupational health and safety regulations related to psychosocial hazards at work. Over the last fortnight, I attended two such seminars; they were as different as chalk and cheese, even though both had strong voices from lawyers, illustrating the sources of some of the confusion over the issue felt by some employers.

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Violence against retail workers persists

The Australian Financial Review published an article on April 14 2023 (paywalled) about workplace health and safety risks faced by retail workers. The entry point was the stabbing death of twenty-year-old bottle shop worker Declan Laverty in Darwin. That a business newspaper includes an extensive article on workplace safety is a positive, but it tries to be too inclusive and overlooks hazard control measures.

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The well-being and psychosocial “wild west”

With the new Psych Health and Safety regs/codes of practice, it seems many corporate ‘wellness’ providers are now branching out into the now topical, psychosocial risk management domain.  As someone who supports several national/multinational organisations, I am seeing a big gap between the academic research, provider capability, corporate understanding, and real-world activity.  I am also seeing some very questionable tools/approaches/programs and activities emerging in the race to sate the increasing corporate psych risk appetite.

[Guest post by David Burroughs]

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Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Plain psychosocial health guide has great potential

Recently the European Agency for Safety and Health at Work released an “e-guide” on managing stress and psychosocial risks at work. It offers a radical contrast to some of the information on risks and burnout that originate from the United States.

The e-guide is really a PDF file that uses the software’s features to establish links between the table of contents and relevant pages of information. This is a little “old school” but the Agency often does this, I think, to allow for wide distribution and easy application.

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