Work From Home conflict between corporate desire and worker reality

The working-from-home (WFH) debate continues in business newspapers with tension about what the employer and worker want. The Australian Financial Review (AFR) has its regular voices from business groups saying that it is damaging productivity for workers to be away from the offices as much as they are, but also reporting the lived experience of working from home with workers identifying positive social and familial benefits.

On November 25, 2023, the newspaper confirmed that Amazon Australia is using career progression as a nudge for workers to come to the offices more frequently.

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Politics can mask OHS

The push for workers to return to offices for the majority of their working hours or full-time continues but is one step forward and two back, or vice versa. This is partly due to mixed mainstream and online media messages from conflicting and confusing sources. This is not helpful when one is trying to make a decision on the best available evidence.

A recent example was in the Australian Financial Review (AFR) on November 22, 2023 (paywalled). A commercial real estate services provider CBRE, has released quarterly figures that say workplaces in Melbourne are “only a little over half-occupied on average”. According to Tom Broderick of CBRE:

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There’s more to the Right to Disconnect than just ignoring the boss

The Australian Labor Party (ALP) conference has endorsed the concept of the right-to-disconnect, according to an article in The Australian. Sadly, the reporting on the change has a dismissive tone on what is an attempt to address the increasing costs of mental health at work. Readily accessible and recent survey data on the right-to-disconnect could have been used for a fuller analysis.

Journalist Ewin Hannan wrote:

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Return to Office demands miss the point

This week a colleague told me that the return to the workplace demands by companies is the most significant issue for 2023. Perhaps, but it is no longer a significant occupational health and safety (OHS) challenge. The directions of company executives are couched in terms of productivity and management comfort. A short while ago, the cause of pre-vaccine tension was masks, hygiene, “dirty” public transport and mandatory vaccinations.

The issues have shifted from the avoidance of infections to the anxieties of returning to the office, which coincidentally places the issue in the OHS contexts of psychosocial issues and worker welfare.

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Stress reenters the research vocabulary and we are all better for it

Work is making people sicker, according to a recently published research report from the University of Melbourne. The “2023 State of the Future Work – A Work Futures Hallmark Research Initiative Report” said:

“Critically, we find almost three-quarters of people with a chronic illness (73 percent) say that their health condition was caused or worsened by the stress associated with their job.”

page 15

It is good to see the various incarnations of work-related mental health conditions being brought back to the collective and specific term of Stress.

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A European counter to the United States’ OHS propaganda

One of the most useful occupational health and safety (OHS) publications is HesaMag, “the health and safety magazine with a European view”. (It is a hard copy, free and excellent. A must-have) Its latest edition has a feature on psychosocial risks (PSR) at work. I know that some of us are “over it”, but it is unavoidable and, as COVID did recently, may become the OHS matter that dominates our work. We must understand the risks to control them and prevent harm.

Anyway, back to HesaMag. One of its features is that much of its data relies on sources other than workers’ compensation and, so, is more accurate about trends. One example in the current issue, Pierre Bérastégui writes:

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Confusing positions on mental health at work

On March 28 2023, the Victorian Chamber of Commerce and Industry (the Chamber) issued an important media release called “Preparing for workplace psychological health reform”. As with most media releases related to occupational health and safety (OHS) matters, it received little attention.

Anton Zytnik a consultant for the Chamber, warned against “mental health washing”, but this media release also contains examples of avoidance and misdirection. And he’s not the only one.

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