Comments on: Dangerous personalities making work unsafe – really? https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/ Award winning news, commentary and opinion on workplace health and safety Fri, 03 Feb 2017 04:18:11 +0000 hourly 1 https://wordpress.org/?v=6.6.1 By: Spomenka Krizmanic https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6278 Mon, 22 Sep 2014 02:30:24 +0000 http://safetyatworkblog.com/?p=18179#comment-6278 I see the argument for Safety parallel to that of Quality, mounted many years ago. Professor Edward Deming stated (and supported with heaps of statistical information), that 85% of situations are inherent within the system of work and only 15% are the result of contextual variation (such as an inattentive worker, time of day etc). Seems like SACS should read that work before launching with their small data sample and obvious marketing skew!!

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By: Kevin Jones https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6277 Fri, 19 Sep 2014 00:32:10 +0000 http://safetyatworkblog.com/?p=18179#comment-6277 In response to the Safety Institute of Australia running an article on the Sacs Consulting research, Leo Ruschena​, Senior Lecturer – OHS at RMIT University wrote the following to the SIA and has allowed me to publish it here as a comment.

Dear Editor

I am amazed at the SIA publishing the \’news\’ item by SACS Consulting promoting psychological screening out of workers who lack motivation in safety.

Back in the 1950s there was a similar push to improve safety by identifying \’accident prone\’ workers. This idea was so mainstream that Walt Disney made a cartoon on this which readers may wish to have a laugh at and can be seen at http://www.youtube.com/watch?v=f2MzC4Ue0Zw .The focus is on the poor attention to safety of the worker, and never mind the multiple instances of unguarded machinery that he falls into that would have multiple prohibition notices applied by a modern regulator.

SACS uses a similar spiel, and interestingly focuses on the Health and Community Sector. It would be interesting how SACS would explain how a \’motivated\’ worker would be any safer if required to lift a bariatric patient if the hospital was understaffed and had not provided appropriate lifting equipment. Or how a \’motivated\’ ambulance officer or emergency nurse would be any safer dealing with an ice-crazed patient who threatened or actually acted out violence.

A very recent article in Safety Science (2014 (70), pp 211-221) describes a very large survey of safety issues within the Swedish health system. Interestingly, it identifies than many of the problems that cause both physical and psychological injury to the workers are organisation initiated (under-staffing, inappropriate reporting and computer systems, labour hire staff that are not fully cognisant of the hospital systems, etc), and it is actually the motivation and professionalism of the staff that holds it all together. However this inevitably has a toll of psychological burnout.

Such causation would not be news to an OHS professional who has understood this though the multiple writings of numerous authors in the past 20 years. The work of James Reason is probably the best known in dealing with the organisational causes of accidents.

It is both tragic and laughable that the idea of the accident prone worker, or similar, be raised again. Yet a reputable company is pushing exactly that theme. Kevin Jones has interviewed the representative of SACS and this is available in his SafetyAtWorkBlog. This is worth a read to understand where they are coming from. (http://safetyatworkblog.com/2014/09/).

The world is more complex than Walt Disney or SACS would have us believe, and the causation of accidents is more complex that simply focusing on \’unmotivated\’ workers. Employers have a legislated responsibility to provide a safe workplace, not push back the responsibility to cope with an unsafe workplace onto a \’motivated\’ worker.

regards

Leo Ruschena​ CFSIA​
Senior Lecturer – OHS
School of Applied Science

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By: Frederick (Fred) Worboys https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6276 Mon, 15 Sep 2014 08:37:09 +0000 http://safetyatworkblog.com/?p=18179#comment-6276 The question of whether to blame the system and the culture or the worker is, in my experience, not straightforward. Certainly it is absolutely necessary that business have effective systems that meet legislative (legal) and moral expectations; and that management lives and breathes the company OH&S values and assures rules are followed. Without such leadership consistently “leading from the front”, employees will operate in accord with past practices that they have found to be acceptable and normal.

Today’s work structure generates significant movement of people; and this is particularly evident in the Construction Industry. Safety expectations and rules very often differ from project to project: from leading edge (the highest priority of the client such that the project MUST assure safety as a condition of obtaining full payment for work done) to laissez-faire, with virtually no leadership, allowing for the Australian “she’ll be right mate” approach; and enabling personnel to make statements such as “what are you, a wimp?” that ‘shames’ many others to conform to poor safety practices within the team in which they work.
Thus, for construction personnel who move from project to project where they see OH&S inconsistently applied, it is no wonder they often have a less than perfect attitude to OH&S.

It is a well understood that cultural change takes significantly greater time than legislative (rule) change. Thus, my view is that what is considered poor attitudes is very often a result of changed expectations not being accepted by people until it is seen as the “new norm”; it is the new culture. It is therefore incumbent upon:
– All businesses and teams to consistently assure strong OH&S leadership in accord with current ethical, legislative and legal expectations.
– Clients to draft project management contracts appropriately to drive OH&S conformity with current expectations.
This will, over time, help assure appropriate consistent attitudes to OH&S.

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By: Ricardo Montero https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6275 Thu, 11 Sep 2014 16:18:52 +0000 http://safetyatworkblog.com/?p=18179#comment-6275 It is a non serious an unethical marketting intent for selling personalities test for selecting people for jobs. This kind of survey could be considered, with faith, only as an indicator of the need of serious researching. But the insistence of the authors about the results and its implications become very poor credible the poor results description in the document.

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By: Peter Robinson https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6274 Wed, 10 Sep 2014 12:23:54 +0000 http://safetyatworkblog.com/?p=18179#comment-6274 \”Employers that are not screening for personality and values may be putting their employees and their workplace at unnecessary risk.\”

I don\’t believe this statement of Mr Marty\’s is consistent with Australian W/OHS legislation which calls for assessing and controlling/reducing risks in the workplace. It makes no reference to assessing the risk inherent in particular workers.

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By: john holmes https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6273 Wed, 10 Sep 2014 10:30:29 +0000 http://safetyatworkblog.com/?p=18179#comment-6273 Isnt this what we call an interview. Yes i agree before hiring someone you meet and discuss certain items. As the interviewer, i will pick up on certain things and make my own analysis if this person will become an assett or a liability, will they bring us closer to our goals or further away.

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By: riskex https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6272 Wed, 10 Sep 2014 06:27:40 +0000 http://safetyatworkblog.com/?p=18179#comment-6272 I wonder if management would ever subject themselves to such testing to determine their suitability for their roles? Perhaps that would uncover a scary level of psychopathic personality?

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By: Gunther G https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6271 Wed, 10 Sep 2014 01:49:57 +0000 http://safetyatworkblog.com/?p=18179#comment-6271 A wise old man told once when I was espousing the virtues of statistical analysis that the results do not give the real picture. He told me that if I had one foot in a bucket of ice water and the other in a pot of boiling water, then statistically I’m comfortable.

I also know that you can stack the sample to provide the result you want which is why I agree with Les that 1400 responses are woefully inadequate to provide any realistic and meaningful data to support a position.

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By: Kevin Jones https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6270 Wed, 10 Sep 2014 00:42:05 +0000 http://safetyatworkblog.com/?p=18179#comment-6270 In reply to David Skegg.

David, I agree that the behaviouralists have the upper-hand by having the ear of the \”c-suite\” but part of the prominence is that the engineeringists(?) have failed to continue to argue their case over the last few decades and have allowed the behaviouralists an opportunity. Part of this is due to the traditional split between the OHS and HR professions encouraged by parallel developments in concepts and language.

Humans may be \”reliably unreliable\” but I have seen first-hand some remarkable turnarounds in safety performance through introducing and maintaining a collaborative values-based approach to safety but such an approach still requires evidence to verify this approach.

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By: Jan Kates https://safetyatworkblog.com/2014/09/10/dangerous-personalities-making-work-unsafe-really/#comment-6269 Wed, 10 Sep 2014 00:38:47 +0000 http://safetyatworkblog.com/?p=18179#comment-6269 I would suggest that in recruiting staff I find it easy to \”screen\” prospective employees by asking \”tell me about the biggest safety lesson you have learned outside of a classroom\”. The answer and the interviewers acceptance or rejection of the suitability of the answer is probably a more reliable screening method than a commercial screening process.
Or because that is not quantitative it is therefore a less reliable predictor? Or, as happened recently, when a candidate reveals in conversation prior to formal questions at interview that he and a mate got wasted at the weekend but driving was ok because they didn\’t get caught, I drew a conclusion that the candidate was a risk taker with a poor attitude towards his and others\’ safety.
Would the Sacs methodology have identified that, aside from the ethical issue of the person\’s attitude to drink driving, this candidate would potentially cause disruption to the business because when he loses his license he would not be able to get to work on time by public transport? My cynical 2 bobs\’ worth!

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